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The Cisco switch must not be configured to have any feature enabled that calls home to the vendor.


Overview

Finding ID Version Rule ID IA Controls Severity
V-220993 CISC-RT-000080 SV-220993r622190_rule Medium
Description
Call home services will routinely send data such as configuration and diagnostic information to the vendor for routine or emergency analysis and troubleshooting. There is a risk that transmission of sensitive data sent to unauthorized persons could result in data loss or downtime due to an attack.
STIG Date
Cisco IOS-XE Switch RTR Security Technical Implementation Guide 2021-03-26

Details

Check Text ( C-22708r408773_chk )
Review the switch configuration to determine if the call home service is enabled as shown in the example below:

call-home
contact-email-addr username@example.com
phone-number "+1-800-555-4567"
customer-id "Customer1234"
contract-id "Company1234"

If the call home feature is configured to call home to the vendor, this is a finding.
Fix Text (F-22697r408774_fix)
Disable the call home feature as shown below:

SW1(config)#no call-home